Contact Us After Hours

If you’d like any more information on Tip Top®, or have any feedback on our products or website, please don’t hesitate to get in touch. You can either fill out the form below, or give us a call on free-call 1800-645-515. We’d also love to hear from you if you have any special Tip Top® moments of your own.

WE’D LOVE TO HEAR FROM YOU

CONSUMER INFORMATION LINE
1800 645 515
free call Australia Wide 8:30AM -5:30PM EST MONDAY – FRIDAY

OUR ADDRESS
Tip Top P.O. BOX 555 Enfield NSW 2136

SCRIPT:

Good Morning or afternoon, this is Consumer Information Messaging Service, the team are currently unavailable,

Can I please take down your enquiry details and the consumer team will return your call - next working day (i.e. 24 hrs)

Please advise consumers for all complaints, they must keep packaging, tags, product & any foreign object, until we call them back.

CUSTOMER DETAILS:

Contact Name* Email* Phone

Consumer Mailing Address (Unit/House Number, Street, Suburb, State, Post Code, Country)

PRODUCT DETAILS:

Business and Brand* Product Description (Brand, Variety/Flavour, Weight)* Barcode (e.g. 9339423004809) Best Before Date (DD/MM/YYYY) Batch Code (Found on the tag e.g. SYD5C1142). Include Time Code if available. Date Purchased (DD/MM/YYYY)

STORE DETAILS:

Store Purchased From Name (AU: Woolworths/Coles/IGA/etc NZ: Countdown/New World/Pak n Save/etc) Store Purchased From Address (Number, Street, Suburb, City, State, Post Code) Store Purchased From Country*

CASE DETAILS:

Complaint Reason* Customer Sentiment

Please advise consumers for all complaints, they must keep packaging, tags, product & any foreign object, until we call them back.

Description*

* Required Fields

Attachments: You will receive an automated confirmation email once you submit your enquiry. Please reply to this message with any relevant photos / documents to add them to your enquiry.